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• January 3, 2025
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Into the 2020, the latest CFPB received 1054 problems facing SPS. SPS rated Matter 36 one of most of the monetary organizations for the most problems.

Letter from SPS dated XX/XX/XXXX, states … My payment currently is 3 % <>. New payment is 4 % <>effective XX/XX/XXXX and scheduled to go up XX/XX/XXXX, and again to increased to 4.125 % and is effective again on XX/XX/XXXX and scheduled increase again XX/XX/XXXX to <>. I had applied for a loan mod back in XX/XX/XXXX, with no results. SPS wasn’t clear with their requests each time they asked for additional info and I was returning info on XXXX paperwork, but later several months, found they wanted the info on their paperwork, even though info almost same, just not on their paperwork, so in the end my paperwork was thrown out. I had to start all over and this took me about a month to mentally wrap my head around the chore I had to do AGAIN, but after calming down and receiving their forms. I reapplied in XX/XX/XXXX, a few questions about my paperwork again, they seem to question my paycheck status, they question why was I missing paychecks, I explained I only worked two days in first quarter of this year and I highlighted the info describing that, like year to date # s. Then they said I wasn’t reporting workman s comp checks. I explained, I am not reporting because I am not receiving, they found that odd for me not to be collecting. I explained I only work one day a week and I don’t qualify, I only work one day a week because I am a full time mother to my XXXX year old with XXXX, trying to transition him into adulthood since the school district did not. Another reason I need help with my loan mod, because he has cost me $ XXXX recently for XXXX assessment and <>for XXXX XXXX XXXX remapping to help him deal with real world. Finally it was in underwriting and they questioned that again. Finally, I find it is in its 30 day time frame starting XX/XX/XXXX, I received a resolution on XX/XX/XXXX explaining they were ount they showed as income was <>= ,000,000>, when in reality it is <>, because I am not working nor am I collecting unemployment, this is a discrepancy, I called XXXX and they suggested I reach out to you.

Criticism Info:

Complete Grievance:The borrowed funds providers does not want to post me personally my personal statements in an effective fast trend. I didn’t found my declaration up to 5 days ahead of my personal fee is born.

Criticism Details:

Full Complaint:From the first date, I have always included a partial pre-payment of my principle. When the COVID-19 Pandemic shut down XXXX Florida, I called Select Portfolio Servicing and asked them two questions ; 1 ) would they lower the variable interest rate, which they increased last year, 2 ) what options do I have if I have a problem making the payments Today, I received my statement. The pre-payment of <0.00>was unapplied, even though the mortgage coupon was clearly marked for partial pre-payment. Rather than following their customer s wishes, they continue to charge interest charges for the <0.00>( and future ) pre-payments. At XXXX XXXX, I called, I was informed that I was enrolled in their forbearance program and they told me that I could not withdraw from it. This is Forced Compliance of a Condition that was never agreed to.

Issue Details:

Complete Issue:During my bankruptcy last year my personal personal debt is never reaffirmed because of the my bank on my mortgage by the my financial XXXX XXXX just who next moved which mortgage to help you SPS Maintenance using this type of action not one out-of my personal commission history was already been submitted back at my household loan over the past seven age really loan providers do not even admit me because does not demonstrate that I really has a home loan Therefore it offers managed to get hopeless for me to re-finance otherwise score a different type of loan which have less notice speed except that the one thats becoming available with my servicing company right now therefore i will be during the able to access my guarantee this has been going on consistently

Providers effect:

All paydayloancolorado.net/la-jara of us reached this ailment from the social archives of your User Financial Safeguards Bureau (CFPB). You can document the criticism toward CFPB right here.